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Now that you have decided what your next reusable bottle will be, we will do everything possible to save you the shipping costs.
As you know, we are a Spanish company, so we ship from Spain. It is normal for the cost to be greater the more kilometers there are to your home. Below we detail the shipping costs depending on the geographical area in which you are:
If your order doesn't include the logic backpack:
- Spain and Portugal. 24-72h. You have FREE SHIPPING in orders over 40€, so you can take advantage of the packs we have and talk to your friends and family to place a larger order in which you will save carbon emissions. In orders below 40€ the cost is 3,99€. If your order includes a backpack, shipping is free.
- European Union and UK. 3-7 days. We are close, but the shipping price goes up a little because our conditions to send to your countries are a bit worse. If your order is less than € 60, the shipping cost is € 5.99, but if your order is over € 60, like packs orders, shipping is free! Seize it! If your order includes a backpack, shipping will be free including any accessory or extra product.
- United States. 7-15 days. American friends are fortunate that Spain and your country have good conditions for shipping products, so the distance that is so large will not be reflected so much in the price. Shipping will cost you € 19.99 if your order is below € 100 and you have free shipping if your order is over € 100. If your order includes a backpack, shipping will be free including any accessory or extra product.
- Rest of the world. 15 days. You are far away, but it would be unfair to leave you without the world's flattest stainless steel reusable bottle. If you want to have our bottle still, the shipping cost is € 29 for any country or free shipping if your order is over € 150. If your order includes a backpack, shipping will be free including any accessory or extra product.
The real problem that makes shipments so high in some areas is that we have no physical presence worldwide. If you have a physical store or a distributor and want to distribute our products in any country, do not hesitate to contact us. It will be a pleasure to attend your request, and so your countrymen will benefit from it.
If your order includes the logic backpack:
- Spain and Portugal. 24-72h. You have FREE SHIPPING in orders over 100€ (that contain the backpack), so you can combine the logic backpack plus other products or purchase the logic backpack with accesories. If the order is below 100€ (that's the case when you buy the backpack without accesories), the shipping costs will be 4,99€.
- European Union and UK. 3-7 days. In this case, dear european friends, you will have free shipping if the total amount of the order is above 140€. So, in the case you don't reach that amount, consider buying one of our bestseller products. If the order is below 140€, the shipping cost will be 9,99€.
- Rest of the world. 15 days. For our long distance customers, we want to inform you, that you also have free shipping! Free shipping on orders above 180€. If your order doesn't reach that amount, you can consider suscribing to our newsletter and see if we have any packs or discounts for other products, if not, the shipping cost will be 29,99€.
What happens if I do not receive my order and it is sent back to you?
In the event that you do not receive your order, the shipping company will send it back to us. Although prior to this, the carriers will try to communicate with you through the available means that you have provided us to make delivery possible. Therefore, if the delivery is not finally made, the package will be sent back to us.
Once we have the package, 2 options will be available:
Send you the package again. In this case, we will proceed to send you the package once we receive it, but an extra payment must be made for the shipping cost of returning the order to our offices.
Proceed to return the order. If you prefer that we return your money, we will proceed to return it without problems. But, we will make a refund of the amount minus the return shipping costs.